We are sure you will be delighted with our items, but if not, contact us online or submit a ticket. We gladly accept return within 15 days of receiving your order for most items that are in good condition.
Generally speaking, if you wanna return the items, please follow the below.
1. Sign in to your DAISYSILK account to find "My RMA"or Click Request RMA at the below of the website directly.
2. Click "Request New Return" and choose the order to initiate a return.
3. Select the item(s) you would like to return, indicate the reason, condition, resolution, and submit.
4. After you have submitted the return, please kindly wait for the approval. Please know that the return address will be enclosed in the Notification of approval.
And please print the RMA packing slip and enclose it inside the return package after receiving the approval.5. Call the post office to arrange a collection or drop it off at your nearest post office.*Please print out the RMA packing slip and enclose it in the return package, or any relayed we will be out of responsibility.
You can also click here to Download the Return & Exchange form.
Return Conditions
1. You have 15 days to decide if the items are right for you if not, you can certainly come to us within 15 days of receiving your order.
2. The following items couldn't be returned: Underwear, Socks, Eye/Face Masks, Customized Items.
3. Items must be returned unworn, unwashed, and undamaged, with all original tags attached—including the disposable non-returnable tag. We cannot accept items that are worn, damaged, washed, or altered, or if the disposable non-returnable tag has been removed, broken, or damaged in any way.
4. We do not accept returned items that were sent back by you directly without checking with us first. Note: Please make sure that you will return the package to our agreed return address. Or it will affect the processing of your return.
5. Please be sure to submit your return tracking number promptly after returning your item. Delays in submission may affect the processing of your returns and exchanges.
Should you have any queries about shipping& return, please submit a ticket on the top right "Online Help", we will get back to you within 24 business hours generally. And if you are at the mobile version, please submit it at the bottom of the page.
Comments
Hi
I have not received money for order UK2542.
I await your urgent respons
Thank you
Please send return info for order #26113. It di not fit and my wife did not like anyway.
Please could you provide me with return label
The skirt is unsuitable for me I would like to return this order ASAP
It’s not suitable for me
I am having a very challenging experience trying to return an item I bought from Daisy Silk
Am very frustrated!
Please help!
Mary Redfoot
I would like to return all items under
Order 24026 and Order 23967.
Please provide return shipping labels.
Need to return shirt order#23887
I want to return
23598
Pls help me
There is no RMA field (per the instructions) to return an item. Please send directly to my email.
Thank you.
Has anyone ever received return information from this company?!!!!!
Melissa
I have emailed twice at support@daisysilk.com to initiate return #23111 . I have yet to hear back. I have two items received which are too small. Please email me information to proceed with return
MY ORDER NUMBER AU#1150
I ordered on 25/1/2026 and my order came on 6/2/2026, I wish to return 1 item and exchange size for another item.
Could you please help me to facilitate the exchange and refund.
Thank you
Debbie
I would like to return: order #22498, it was ordered by accident, it’s in the original packaging. Please send me a return label or instructions
Request RMA for order #1932
Too small.
I have reordered in size XXL
Thank you.
Please send me info to return my order #21865 that arrived today and is too small
Thankyou!
please send me a return label for order #21488
Please help I need to request a new return on order #21488, which I received yesterday 1/13/2026. thank you.
Je souhaiterais retourner ma commande numero 1109. Ensemble blanc crème. Pouvez-vous me transmettre une étiquette de retour
not the color expected
Need to return order # 20018
Does not fit
zipper on the top defective
Pants have an odor
I would like to return an item. I don’t see a DAISYSILK account, nor do I see how to set up one. Please advise so that I may return within necessary time frame. Thank you.
please send return laben order 18968
I need to return an Item. I ordered more then one items, i already wore one of then and the quality is insanely bad so i want to return at least one pulover i did not wear so far. please send instructions for return. Order #18968 (today is the 02.12.2025)
I need to return this order, it didn’t fit. Please credit original form of payment and send a return authorization and label. Thanks, Pam
Order #19367
Please send a return label. The fit is very odd and it’s uncomfortable. My order # is 18270
Return DE#1343
Dear customer service,
Please send me a return label. Unfortunately the size of one sweater is a little too big and the other one is a bit too small. The red sweater has a size M in the back and a XS where the washing instructions are.
I like to return the two items and re order at some other time.
Sincerely
Silvia Fritz
Request New Return – Order #18478
Please send form so I can exchange my items #18243
Hello: Please send return form for order #16966, the avocado green silk skirt in small. I have placed an order for a medium.
Thank you.
~Carmen
Pls help i would like to do a return pls
Pls help i would like to do a return pls
Pls help i would like to do a return pls
Please help I would like to make a return!!!!
Your return instructions provide no link to make the return…
Please help in advance
Ms. Patti Guadagno