We understand that not every purchase works out, which is why we offer a 15-day return policy to guarantee 100% satisfaction. We've made the return process super easy.
1. We gladly accept returns that are postmarked within 15 days of receiving your order.
Unfortunately, if 5 days have passed, we cannot offer a refund or exchange.
2. The following items cannot be returned, refunded, or exchanged: a.Underwear,b.Socks,c.Eye/Face Masks,d.Customized Items.
3. Items must be returned unworn, unwashed, and undamaged, with all original tags attached—including the disposable non-returnable tag. We cannot accept items that are worn, damaged, washed, or altered, or if the disposable non-returnable tag has been removed, broken, or damaged in any way.
4. We do not accept returned items that were sent back by you directly without checking with us first. Note: Please make sure that you will return the package to our agreed return address. Or it will affect the processing of your return.
5.Please be sure to submit your return tracking number promptly after returning your item. Delays in submission may affect the processing of your returns and exchanges.
Comments
received my order today, really like the top but is is too small, can I exchange for a larger size?
Order #26307
I received my item today (5/27/2026). Unfortunately, the item is not as expected, and it fits too small. I would like to return the item for a refund. Please send me a return label as soon as possible.
Thank you for your attention to this matter.
Thank You.
Will Heim
Please send me a return label. Unfortunately the size is too small
My order # 26259
Black silk shirt .
I want to hear from you soon!
Maria Alfaras
I can’t get in touch by email or phone. i need to return my item and need to know address etc.. I am running close to the 15 day return policy and I was out of the country for a week before and after delivery.
Order #26113
Urgent Re Order No. 26348
I received my item today (5/15/2026). Unfortunately the item is not as expected and it fits too small. I would like to return the item for a refund. Please send me a return label as soon as possible.
Thank you for your attention to this matter.
My email is saracgrisanti@gmail.com
Sara Grisanti
Tracking # is 3807 7056 8088
Ref:MCNoooo2299760EX
892611059783648
Dept:101297
I Gloria Ashby, is requesting a return label.
The item is not long enough . I am 5 ft 7 inches.
My email is ashby_gloria@yahoo.com
I am not able to see order number.
I received my item today (4/6/26). Unfortunately the item is not as expected and it fits too small. I would like to return the item for a refund. Please send me a return label as soon as possible.
Thank you for your attention to this matter.
Sylvia Bandiera
bandierasylvia@gmail.com
I received my item today (4/6/26). Unfortunately the item is not as expected and it fits too small. I would like to return the item for a refund. Please send me a return label as soon as possible.
Thank you for your attention to this matter.
Sylvia Bandiera
bandierasylvia@gmail.com
Confused about your return policy statement – is the return to be postmarked by 5 days or 15 days?
Hello, I received a bouse today (3/18/2026) that I must return as it is too small.
Please advise,
Mary Meyer
Is it 5 or 15- your policy has a typo
Is it 5 or 15- your policy has a typo
DE#1454
Dear customer service,
Please send me a return label. Unfortunately the size too big. I don‘t have a DAISYSILK account.
Sincerely
Claudia Baumann
DE#1454
Dear customer service,
Please send me a return label. Unfortunately the size too big. I don‘t have a DAISYSILK account.
Sincerely
Claudia Baumann